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You need help with (Live Classes)

Frequently Asked Questions?

Yes, In Live courses programs have live classes and there you can have live question-answer session with teacher in the chat box. 

 

Steps-

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id ®Fill the OTP > Your Account Login > Now Drag down on Upcoming Live Classes > Now click on Live Class > Chat option is available to ask direct questions from the faculty.

Yes Of course, If you are enrolled to the Live classes, you can ask your questions directly with the teachers by putting it in comment sections.

 

Steps- 

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account Login > Now Drag down on Upcoming Live Classes > Now click on your Live Class > Chat option is available to ask direct questions from faculty.

To Join live Classes on eMedicoz you need to select the Live course of your choice and get enrolled following the desired payment for the course/class.

 

Steps- 

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account Login > Now Drag down on Upcoming Live Classes > Now click on your Live Class

Users can look into the free video classes available on eMedicoz app and the YouTube channel of DAMS. 

 

Steps- 

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Click on Free Videos > Here you got all Subjects Demo video you watch

You need help with (Tests Series)

Frequently Asked Questions?

Yes, of course you can see the complete list of the Test participants.

 

Steps-

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account Login > Click on My profile > Now select Scorecard > You can see only limited details on the Leaderboard.

Yes, of course, users can take a test even after the announcement of the result.

 

Steps-

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account Login > Click on My profile > Now select Test Series > Select Test and Complete > Till the validity of your course.

Go to my profile in the App scroll down. Click on My Scorecard and you can see all your Test records available here 

 

Steps- 

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account Login > Click on My profile > Now select Score card > Select Test and check result

Yes, users can retake a test by selecting the “Re-attempt” option. 

Steps-

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account Login > Click on My profile > Now select Test Series > Select Test and Complete > Click on scorecard on profile > Select Test > Here you can Reattempt the Test.

You need help with (Books)

Frequently Asked Questions?

No, there is no e-Book available on eMedicoz. 

Steps-

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account Login > Click on My profile > Now select QBank > Proceed to Purchase

If one has ordered books from eMedicoz, you will receive a notification via email and get Book via courier just like other courier services.

 

Steps-

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account Login > Click on Other Category > Click on Book or Click on My Profile Drag Down and Click on Book > Now you can Buy Book online > After buy you got confirmation message > After dispatch Tracking Id Through Message you can Track order your order

Discount or offer on book purchase is a matter of a particular time period. It is not available always. Kindly be updated with the app and the website to figure out the offers or discounts.

 

Steps-

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account Login > Click on Other Category > Click on Book or Click on My Profile Drag Down Click on Books > Now you can Buy Book online

To buy books from eMedicoz, one should follow the below-mentioned steps: -

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account Login > Click on Other Category > Click on Book or Click on My Profile > Drag Down Click on Book > Now you can Buy Book online

You need help with (Courses)

Frequently Asked Questions?

No, our video classes and the videos are available in English and Hindi language only. But if we get such huge demand for language-based video creation, we will definitely go with it. 

 

Steps-

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account Login > Click on Free Videos at the bottom  

No, currently we don’t have such a facility but our team is on it.

Steps-

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account Login > Click on Free Videos at the bottom  

You can use the Bookmark option for MCQs for later use. 

 

Steps- 

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account Login > Click on My Profile > Now select Q Bank Select subject > Bookmark on Top right.

No, you can get a hard copy of the Q-Bank after you purchase it. We will deliver it to you via courier. 

 

Steps- 

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account Login > Click on My profile > Now select QBank of particular subject

Questions in Test series are quite different from that of the Question bank. 

 

Steps- Open eMedicoz App > Login with Registered Mobile No. or Gmail Id >  Fill the OTP > Your Account Login > Click on My profile > Now select Test Series or Q Bank > Select Test and Complete or QBank.

Yes, it is possible to complete the Q-Bank Module more than once as there is option available “Reattempt”.

 

Steps-Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account Login > Click on My profile > Now select QBank Select subject and Complete

There are a number of courses facilitated by eMedicoz. You can find this on the home page Search bar of the eMedicoz application and in the COURSE Category section also. 

 

Steps-

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Click on Course Category or On Search it manually > Select the course you want to get enrolled > Now complete your enrollment with Payment > Check your course on My Course > For Course or Payment related query > Mail on helpdesk@damsdelhi.com

You need help with (Interact)

Frequently Asked Questions?

For any technical issues you can call eMedicoz technical assistant (011-40094009) or send email - helpdesk@damsdelhi.com.  

 

Steps- 

Open Gmail account > For Technical query > Email on helpdesk@damsdelhi.com

Or Call on (011-40094009)

eMedicoz application has Help & Support Section in My Profile section. Click on the Start chat option. Here you can ask questions with our executives. eMedicoz executives are always available to serve you better. 

 

Steps-

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account Login > Click on My Profile on Bottom right corner > Drag Down Click on Help & Support > Now click on Start Chat

To use e-Chat feature of eMedicoz, Go to My profile in eMedicoz application and Click on Help & Support section, here you will be able to see “Start Chat” option and talk to eMedicoz executives.

 

Steps- 

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account Login > Click on My Profile on Bottom right corner > Drag Down Click on Help & Support > Now click on Start Chat

You need help with (Payment & Subscriptions)

Frequently Asked Questions?

To make payment for any course kindly follow the steps mentioned below.

  1. Open the eMedicoz application 
  2. Select a Course of Your Choice
  3. Click on Enroll and select the Time frame for the subscription
  4. Now you can move ahead with the payment process by clicking on “Pay Now”

 

Steps-

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Click on Course Category > Select the course you want to enroll > Now complete your enrollment with Payment > For Course or Payment related query > Mail on helpdesk@damsdelhi.com

To renew any subscription, you can purchase the subscription again for any course or class, or test series of your choice. It will be renewed automatically. 

 

Steps-

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Click on Course Category > Select the course you want to be enrolled > Now complete your enrollment > For Course or Payment related query > Mail on helpdesk@damsdelhi.com 

If you are facing any such technical issue, kindly contact to our Technical Team 

(011-40094009) or you can send an email to- helpdesk@damsdelhi.com

Steps- 

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Click on My Course > Study with enrolled course > For Course or Payment related query > Mail on helpdesk@damsdelhi.com.

Not at all, if you change or replace your registered number with another phone number, it won’t affect your plan of eMedicoz. But the number you have replaced with must be verified. 

 

Steps-

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Click on My Profile > Now click on the edit option on the Top right > You can edit your details > For any changes in profile related query > Mail on helpdesk@damsdelhi.com

No, once you have subscribed or purchased any course, you cannot change or shift to others.

 

Steps-

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Click on My Course > Study with enrolled course > For Course or Payment related query > Mail on helpdesk@damsdelhi.com

No, you cannot share your subscription with another person as the application can be signed in with only one device at a time.

 

Steps- 

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Click on My Course > Study with enrolled course

No worry, even if you lost or replace your phone, your subscription will be safe. The only thing you need to do is to login into your account. But you must be assured that you have OTP option with you. If you have signed in through phone number then you need to get a new sim with same number and if you have signed in with your email id, you can get the OTP there. 

 

Steps-

Open Play/App Store > Search eMedicoz App > Install App > Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account login > Now Open My Course to Study for all enrolled courses.

There are various subscription options are available on the eMedicoz application such as 

One can subscribe for Test Series, Various Courses, Live Classes, Q-Bank etc. 

 

Steps-

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account login > Follow Profile process Complete > Enroll Course with payment process > Now Open My Course to Study all enrolled courses.

Yes, any user can terminate his/her eMedicoz subscription but there won’t be any refund for your cancellation or termination. 

 

Steps-

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account login > For Course or Payment related query > Mail on helpdesk@damsdelhi.com

No, if you have bought a NEET PG subscription for a medical PG course, you cannot switch to FMGE. You need to buy another subscription for the FMGE course. 

 

Steps- 

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Click on My Course > Study with enrolled course > For Course or Payment related query > Mail on helpdesk@damsdelhi.com 

No, you cannot pause your any subscription of course or classes because each and every subscription has its time line and after a particular date that subscription will not be available to you. 

 

Steps- 

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Click on My Course > Study with enrolled course > For Payment & Subscription related query > Mail on helpdesk@damsdelhi.com

You need help with (General)

Frequently Asked Questions?

There is no password required to log in to the eMedicoz account for login only fill in Your Registered Mobile number you will receive OTP on your registered phone number. Verifying the received OTP, your account will log in. 

 

Steps- 

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account login

Users can log into the eMedicoz device with only one device at a time. To log in from another device, your account auto log out from the previous device. 

 

Steps to Login App - 

Open eMedicoz app > Login with Registered Mobile No. or Gmail Id > Fill the OTP & Login

No, to attend the video classes, Internet connectivity is a must, without the internet, you won’t be able to join video classes offline.

 

Steps to Join Video Classes Online- 

Go to Your Mobile Setting > Network & Internet > Click on Wi-Fi or Internet >  Open eMedicoz App > Login with Registered Mobile No. or Gmail Id.

Yes, one can watch the free videos and video classes of eMedicoz on Android/iOS devices. Apart from the free videos, one can watch the videos with subscription. You can also visit on YouTube for free video lectures. Subscribe YouTube channel 

https://www.youtube.com/results?search_query=dams+youtube+channel 

 

Steps- 

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Click on Free Videos or Click on Course > Select the Topic > Click on Video Lecture to play

You need help with (Notes)

Frequently Asked Questions?

No, at present we don’t have such a policy to provide refunds based on NEET PG score.

 

Steps-

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account login > For Course related query > Mail on - helpdesk@damsdelhi.com

eMedicoz doesn’t support any cancellation or refund policy for any of its services.

 

Steps-

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account login > For Course related query > Mail on helpdesk@damsdelhi.com

Yes, even outside India one can install the eMedicoz application and continue your study.

 

Steps

Open Play/App Store > Search eMedicoz App > Install App > Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Fill the OTP > Your Account login > Follow Profile process Complete > Enroll Course with payment process > Now Open My Course to Study

No, it is not possible to get the soft copies of the notes of any course, one needs to have the course subscription or will have to purchase that.

 

Steps-

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Select the Course > Click on Notes & Test > Select the Subject notes.

Yes, we do provide updated and accurate notes to the users. If you have already a 6-month subscription, you will get the updated and revised notes of the course or subject you have subscribed for.

 

Steps- 

Open eMedicoz App > Login with Registered Mobile No. or Gmail Id > Select the Course > Click on Notes & Test to check the updated one.

There are the number of courses under which there are various subject-wise notes available on the eMedicoz app. One can purchase it by selecting the course/subject notes. 

 

Steps-

Open eMedicoz App > Login with Registered Mobile No. or Gmail I’d > Go to My Course > Select the Course > Go to Notes & Test.